Service Package – All Inclusive
(incl. in the price of any pair of new hearing aids)
Consultation, hearing test and ears health check (1h);
Hearing aids fitting during trial period (up to 5 sessions);
Trial period of 30 days. Try up to 3 different devices of your choice;
Extra year warranty (provided by Phonak – manufacturer) for a total of 3 years;
Check-up ears and hearing aid throughout the first year (2 sessions, every 6 months);
Insurance “Lost & Damaged” for 4 years (full coverage) by Allianz;
Replacement of broken / under repair device within 24hours*;
Starter kit containing extra parts and needed cleaning tools (value 100 Fr.);
Free batteries for 1 year (120 pieces) or extra charging case for rechargeable hearing aids;
Accessories trials of any hearing aid-related product for 1 week – with fitting and training;
Re-selling of the bought device after usage period (consignment)**.
Administrative request for governmental benefit (IV-AHV-MW-SUVA), ENT doctor, insurance company, authority, and association;
* Not guaranteed on weekends
** Cannot be guaranteed. However, we currently have 95% success rate.
(upon request and subject to extra payment)
– Pick-up at home (or point of interest)*
– Assistance, support, and maintenance in your home*
* For distances beyond 20km a supplemental fee will be charged.